Legal & Rules

S99 Game Terms and Conditions

Everything you need to know about using S99 Game — your account, deposits, bonuses, withdrawals and the rules that apply to all players on the platform.

Last updated: January 2026

These Terms and Conditions ("Terms") govern your use of the S99 Game platform, including all games, promotions, accounts, deposits and withdrawals. By registering an account or using any part of the S99 Game platform, you confirm that you have read, understood and agreed to these Terms in full. If you do not agree to any part of these Terms, you should not create an account or use the platform.

S99 Game reserves the right to update these Terms from time to time. When changes are made, the updated version will be posted on this page with a revised date. Continued use of the platform after changes are posted constitutes acceptance of the revised Terms.

Important: S99 Game is intended strictly for adults aged 18 and above. If you are under 18, you are not permitted to register, deposit, or use any part of this platform. Please read the Responsible Gaming page for guidance on staying in control of your gaming.

01 Acceptance of Terms

By accessing or using S99 Game — whether through a web browser on mobile or desktop — you enter into a binding agreement with S99 Game under these Terms. This agreement takes effect from the moment you create an account or use any feature of the platform, whichever comes first.

These Terms apply to all players on S99 Game regardless of where they are accessing the platform from within Pakistan. They apply to every type of account activity including browsing the game library, depositing funds, claiming bonuses, placing bets, playing bingo, and requesting withdrawals.

If you use the S99 Game platform on behalf of another person or entity, you represent that you have the authority to bind that person or entity to these Terms, and that both you and they meet all eligibility requirements.

02 Eligibility & Age Verification

To register and use S99 Game, you must meet all of the following requirements:

  • You must be at least 18 years of age at the time of registration.
  • You must be a natural person — corporate entities cannot hold player accounts.
  • You must be accessing the platform on your own behalf, not on behalf of any other person.
  • You must not be excluded from gaming under any self-exclusion arrangement previously set up on your account.
  • You must not hold more than one active S99 Game account at any time.

S99 Game may request proof of age at any time. If age cannot be verified to our satisfaction, the account may be suspended and any winnings generated during the unverified period may be withheld pending resolution. Players found to be under 18 will have their accounts permanently closed and any deposits returned where possible.

Age Verification: S99 Game takes the protection of minors very seriously. Any attempt to register using false date of birth information is a breach of these Terms and will result in immediate account closure.

03 Account Registration & Security

Each player may hold only one account on S99 Game. Creating duplicate or multiple accounts — whether under the same name, same device, same payment method, or same household — is strictly prohibited and may result in all associated accounts being permanently closed and balances forfeited.

When registering, you must provide accurate and truthful information including your name, date of birth, and contact details. Providing false registration information is a breach of these Terms.

You are solely responsible for maintaining the security of your account login credentials. You must:

  • Use a strong, unique password that you do not use on other platforms.
  • Keep your username and password confidential at all times.
  • Log out of your account after each session, particularly on shared or public devices.
  • Contact S99 Game support immediately if you suspect any unauthorised access to your account.

S99 Game will never ask for your password by email, chat, or any other communication channel. Any message requesting your password should be treated as fraudulent and reported to our support team.

S99 Game reserves the right to close or suspend any account that it reasonably believes has been compromised, used fraudulently, or registered in breach of these Terms.

04 Deposits & Payment Methods

All deposits on S99 Game are processed in Pakistani Rupees (PKR). S99 Game does not require currency conversion and does not accept deposits in foreign currencies.

Accepted deposit methods currently include:

  • JazzCash (mobile wallet)
  • Easypaisa (mobile wallet)
  • Raast (instant bank transfer)
  • Bank Transfer
  • Debit and credit cards
  • Other supported mobile wallets as listed on the Deposit page

Minimum and maximum deposit amounts vary by payment method and are displayed on the Deposit page at the time of transaction. Deposits are generally credited to your S99 Game balance instantly or within a short processing window depending on the payment method used.

All funds deposited must come from a payment account or method that belongs to and is registered in your own name. Third-party deposits — where someone else funds your account — are not permitted. S99 Game reserves the right to request proof of payment ownership at any time.

Note: Deposits are for gaming purposes only. S99 Game does not charge deposit fees, but your payment provider may apply its own transaction charges. Check with your JazzCash, Easypaisa, or bank account terms for applicable fees.

05 Bonuses & Promotional Offers

S99 Game regularly runs promotional offers including welcome bonuses, deposit bonuses, free spins, reload bonuses, and special event promotions — such as those tied to Pakistan Super League (PSL) match nights, T20 internationals, and other occasions relevant to Pakistani players.

Every promotion on S99 Game is subject to specific terms, which are published on the Promotions page alongside each offer. Key terms for any bonus typically include:

  • Wagering requirement: The number of times bonus funds must be wagered before they can be withdrawn.
  • Eligible games: Not all games contribute equally to wagering requirements — the terms for each promotion specify which games count and at what rate.
  • Maximum win from bonus: Some bonuses carry a cap on the maximum amount that can be withdrawn from winnings generated using bonus balance.
  • Validity period: Bonuses expire if not claimed or wagered through within the stated timeframe.
  • Minimum deposit: Most deposit bonuses require a qualifying deposit above a stated minimum amount.

Bonuses are intended for genuine recreational players. S99 Game reserves the right to refuse, cancel, or reclaim a bonus if it has reasonable grounds to believe the bonus is being abused, claimed through multiple accounts, or exploited using systematic betting strategies designed to clear wagering requirements without genuine gaming intent.

Only one welcome bonus may be claimed per player, per household, and per payment method. Players found to have claimed the welcome bonus multiple times using different accounts will have all associated accounts closed.

Always read the full terms for any promotion before claiming. If you have questions about how a bonus works, contact support before depositing — not after.

06 Withdrawals

Withdrawal requests on S99 Game are processed in PKR to the same payment method used for your most recent qualifying deposit, where possible. Supported withdrawal methods include JazzCash, Easypaisa, Raast, and bank transfer to Pakistani bank accounts.

The following conditions apply to all withdrawal requests:

  • Your account must be fully verified before a withdrawal is processed.
  • Any active wagering requirements attached to bonus funds must be completed in full before bonus-derived winnings can be withdrawn.
  • Minimum withdrawal amounts apply and are stated on the Deposit page.
  • Withdrawal requests are reviewed by the S99 Game payments team. Processing times depend on the method selected but S99 Game aims to process all verified requests as promptly as possible.
  • S99 Game may request additional verification documents before processing any withdrawal, particularly for larger amounts. This is a standard security check and is not specific to any individual player.

Withdrawals will only be made to accounts or wallets held in your own name. Requests to withdraw to a third-party account will be declined.

07 Games & Fair Play

All games available on S99 Game use certified Random Number Generator (RNG) technology to determine outcomes. This means every slot spin, bingo number draw, and game result is entirely random and independent of all previous results. No outcome can be predicted or influenced by any prior activity on your account or by any other player's activity.

Return-to-player (RTP) percentages for individual slot titles are determined by the game provider and are displayed within each game's information panel. RTP figures represent the theoretical long-term return across a very large number of spins and should not be interpreted as a guarantee of returns in any individual session.

Players agree to use all games on S99 Game for legitimate recreational purposes only. Any attempt to manipulate game outcomes, exploit software vulnerabilities, use automated betting scripts or bots, or interfere with the platform's systems in any way is strictly prohibited and will result in immediate account closure and forfeiture of any balance.

08 Prohibited Conduct

The following activities are strictly prohibited on S99 Game and will result in account suspension, permanent closure, and forfeiture of balances:

  • Registering more than one account on the platform.
  • Providing false, inaccurate, or misleading information during registration or verification.
  • Using the platform if you are under 18 years of age.
  • Depositing funds from a payment account not registered in your own name.
  • Attempting to abuse, exploit, or manipulate any bonus or promotional offer.
  • Using automated software, bots, scripts, or any other tool to place bets or interact with games.
  • Attempting to hack, reverse-engineer, or interfere with the platform's software or infrastructure.
  • Engaging in any form of collusion with other players to gain an unfair advantage.
  • Using the platform for money laundering or any other illegal financial activity.
  • Harassing, threatening, or abusing S99 Game staff or other players via any communication channel.

S99 Game reserves the right to investigate any account it suspects of prohibited conduct. During an investigation, the account may be temporarily suspended and access to funds may be restricted until the investigation is complete.

09 Responsible Gaming

S99 Game is committed to providing a safe and responsible gaming environment. Gaming is intended as entertainment, and we encourage all players to approach it that way — with a clear budget, a set time limit, and the understanding that wins are never guaranteed.

S99 Game provides the following tools to help players stay in control:

  • Deposit limits: Set a daily, weekly, or monthly cap on how much you can deposit into your account.
  • Session time reminders: Receive notifications reminding you how long you have been playing in a session.
  • Self-exclusion: Request a temporary or permanent block on your account if you feel you need a break from gaming.

To access any of these tools or to request self-exclusion, visit the Responsible Gaming page or contact our support team. Self-exclusion requests are processed promptly and accounts are suspended within a short period of the request being confirmed.

S99 Game is strictly for adults aged 18 and above. We do not accept wagers from minors and we do not market our platform to people under the age of 18. If you believe a minor is accessing an S99 Game account, please contact support immediately.

10 Privacy & Data

S99 Game collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected includes registration information, transaction history, game activity, and device information. This data is used to operate your account, process payments, prevent fraud, and improve the platform. S99 Game does not sell personal data to third parties.

All payment transactions on S99 Game are processed through secure, encrypted channels. S99 Game does not store full card numbers or bank account details on its servers.

11 Account Suspension & Closure

S99 Game reserves the right to suspend or permanently close any account at its discretion, including but not limited to cases where:

  • A breach of these Terms is detected or reasonably suspected.
  • Fraudulent, abusive, or prohibited conduct is identified.
  • Verification documents requested by S99 Game are not provided within a reasonable timeframe.
  • An account has been inactive for an extended period.
  • A self-exclusion or responsible gaming restriction has been applied at the player's request.

Where an account is closed due to a Terms breach, any balance remaining in the account may be forfeited. Where an account is closed for reasons unrelated to a Terms breach — such as voluntary closure — any real-money balance (excluding uncleared bonus funds) will be returned to the player via their registered payment method after identity verification is completed.

Players who wish to close their account voluntarily may contact the S99 Game support team at any time to make this request.

12 Limitation of Liability

S99 Game provides its platform and services on an "as available" basis. While we work to ensure the platform runs smoothly at all times, we cannot guarantee uninterrupted access and are not liable for any losses arising from:

  • Temporary platform downtime, maintenance, or technical issues.
  • Delays in payment processing caused by third-party payment providers including JazzCash, Easypaisa, or Raast.
  • Errors caused by inaccurate information provided by the player during registration or verification.
  • Unauthorised access to a player's account resulting from the player's failure to maintain account security.
  • Any indirect, incidental, or consequential losses arising from use of the platform.

In all cases, S99 Game's maximum liability to any individual player is limited to the amount of real-money funds held in that player's account at the time the relevant issue arose.

Gaming Losses: S99 Game is not liable for gaming losses. All bets placed on the platform are final once confirmed. It is your responsibility to manage your gaming budget responsibly. Losses incurred through normal gameplay are not refundable.

13 Changes to These Terms

S99 Game may update these Terms at any time. When significant changes are made, we will update the "Last updated" date shown at the top of this page. For major changes that materially affect player rights or obligations, we may also notify players directly via their registered contact details.

It is your responsibility to review these Terms periodically to stay informed of any updates. Continued use of the S99 Game platform after updated Terms are posted constitutes your acceptance of those changes. If you do not agree with any updated Terms, you should stop using the platform and contact support to close your account.

14 Contact Us

If you have any questions about these Terms, or about your account, a bonus, a deposit, or a withdrawal, the S99 Game support team is available around the clock. You can also visit the FAQ page for answers to the most common player questions.

For responsible gaming support, deposit limit requests, or self-exclusion, please visit the Responsible Gaming page or contact support directly.

Email: [email protected]

Support is available 24 hours a day, 7 days a week including public holidays and cricket season match nights.

What These Terms Protect

A quick summary of the key principles behind S99 Game's Terms and Conditions

One Account Per Player

Every player gets exactly one account. Duplicate accounts are not allowed and will be closed. This keeps the platform fair for everyone and ensures bonuses are used as intended.

PKR Deposits & Withdrawals

All transactions on S99 Game are in Pakistani Rupees. Funds must come from a payment account in your own name — JazzCash, Easypaisa, Raast, or your bank account.

Clear Bonus Terms

Every promotion on S99 Game has its wagering requirements, eligible games, and validity period stated plainly. No hidden conditions — what you see on the Promotions page is what applies.

Account Security

You are responsible for keeping your login details secure. Use a strong password, log out after sessions on shared devices, and report any suspicious activity to support immediately.

Responsible Gaming Tools

Deposit limits, session reminders, and self-exclusion are available to all players. S99 Game encourages every player to use these tools to keep gaming enjoyable and within budget.

Certified Fair Games

Every slot spin and bingo draw on S99 Game uses certified RNG technology. Outcomes are completely random — no patterns, no manipulation, the same fair chance for every player.

Common Questions About Our Terms

Quick answers to what Pakistani players ask most about the S99 Game rules

No. Each player is allowed exactly one account on S99 Game. Creating additional accounts — even under a different name or device — is a breach of our Terms. If multiple accounts are detected, all will be closed and any balances may be forfeited. If you have forgotten your login details, contact support to recover your existing account.

A wagering requirement means you need to bet through the bonus amount a certain number of times before any winnings from that bonus can be withdrawn. For example, if you receive a PKR 1,000 bonus with a 20x wagering requirement, you need to place a total of PKR 20,000 in eligible bets before the bonus winnings convert to withdrawable cash. Full details are on the Promotions page for each offer.

No. All deposits must come from a payment account registered in your own name. Third-party deposits are not permitted under our Terms. This rule exists to protect players and to ensure account security. If a deposit is received from an account not in your name, it may be returned and your account suspended pending review.

You can request account closure at any time by contacting the S99 Game support team. Any real-money balance in your account at the time of closure will be refunded to your registered payment method after identity verification is completed. If you want to close your account because of concerns about your gaming habits, please visit the Responsible Gaming page first — self-exclusion or a deposit limit may be a better option.

When Terms are updated, the revised version is posted on this page with an updated date. For significant changes that affect player rights, we may also notify you via your registered contact details. Continuing to use S99 Game after updated Terms are posted means you accept the changes. If you do not agree with any update, contact support to close your account before the changes take effect.

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